We at Weedmoss value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
-
Personal Information: Name, email address, contact number, shipping and billing address.
-
Payment Information: Card details or UPI information (processed securely via trusted payment gateways).
-
Technical Data: IP address, browser type, device information, time zone, and browsing patterns.
-
Order History: Details of your past orders and preferences.
We collect this information to provide better service, fulfill your orders, and improve your shopping experience.
2. How We Use Your Information
We use your information for the following purposes:
-
To process and deliver your orders
-
To provide customer support and respond to your queries
-
To personalize your shopping experience
-
To improve our website, products, and services
-
To send promotional messages and updates (only with your consent)
-
To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. Your information may be shared with:
-
Service providers (such as payment gateways, shipping partners, and email marketing tools) to complete your transactions
-
Legal authorities, if required by law or to protect our rights, safety, or property
4. Data Security
We implement strong security measures to protect your personal data from unauthorized access, misuse, or disclosure. All transactions are processed through secure servers using SSL encryption.
5. Your Rights
You have the right to:
-
Access the personal information we hold about you
-
Request correction or deletion of your information
-
Opt-out of marketing communications at any time
To make a request, please contact us at support@weedmoss.in